Last updated: January 1, 1970
1. Introduction
Tagly is a lifestyle discovery platform that helps users discover events, spots, experiences, and city activity. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Profile photo
- City / location information
- App usage activity
- Event bookings
- Check-ins
- Saved or favourite items
- Posts, comments, likes, and interactions
- Messages where applicable
- Business profile information
- Payment and transaction references
- Device and notification data
3. How We Use Your Information
We use the information we collect to:
- Create and manage accounts
- Personalize recommendations
- Show nearby events and spots
- Process bookings and tickets
- Support check-ins
- Send notifications
- Improve the app experience
- Support businesses and event organizers
- Prevent fraud and abuse
- Provide customer support
- Improve safety and security
4. Location Data
Tagly may use location data to show nearby events, spots, check-ins, maps, and city activity. You can control location permissions at any time from your device settings.
5. User Posts and Public Content
Posts, comments, profile information, and content tagged to events or spots may be visible to other users depending on your privacy settings.
6. Business and Event Data
Tagly handles data from businesses, event organizers, ticketing, bookings, promotions, analytics, and Business Plus tools to help them operate on the platform.
7. Payments and Transactions
Tagly may collect transaction references and payment-related records. Payment card and bank details are handled securely by our payment providers.
8. Notifications
Tagly may use device tokens to send push notifications for messages, follows, bookings, event reminders, tickets, business updates, and system alerts.
9. Cookies and Tracking
Tagly may use cookies, analytics, and tracking tools to improve performance, understand user behavior, and measure campaigns.
10. How We Share Information
Tagly does not sell personal data. We may share information with:
- Payment processors
- Hosting and cloud providers
- Analytics providers
- Customer support tools
- Legal or regulatory authorities where required
- Business owners only where needed for bookings, ticketing, or business interactions
11. Data Security
We use reasonable security measures to protect user information, including authentication, access control, encryption where applicable, and secure data handling.
12. Data Retention
We keep data only as long as necessary for account management, legal, operational, security, and business purposes.
13. Your Rights
You can:
- Access your data
- Update your profile
- Request correction
- Request deletion of your account
- Control notification preferences
- Control location permissions
- Contact support about privacy concerns
14. Children's Privacy
Tagly is not intended for children below the required age limit and does not knowingly collect children's data.
15. Account Deletion
You can request account deletion or use the delete account feature inside the app where available.
16. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.
17. Contact Us
Email: support@exploretagly.app Website: exploretagly.app